1. Delivery of service (digital, instant)
Enhanciar is a software-as-a-service product delivered entirely online. There is no physical product and nothing is shipped. Access to paid features is provisioned to your account immediately after a successful payment. You use the Service by signing in at enhanciar.in.
2. Plans, payment & renewal
- Paid plans (Solo and Team) are billed via Razorpay monthly. Yearly or 6-month billing may be offered for some plans from time to time.
- Yearly and 6-month plans, if offered, are a single one-time payment for the whole period. They do not auto-renew and no mandate is set up. We email you before the period ends so you can renew if you want to.
- Monthly plans are recurring subscriptions that auto-renew each month using the payment mandate you authorized (e.g. UPI Autopay or card/net-banking e-mandate), until you cancel. Where recurring payments aren’t available for your card, a month is sold as a one-time payment instead, with the same renewal reminder.
- We do not offer a free trial; access to paid features begins as soon as your payment succeeds.
- Customers in India are charged in Indian Rupees (INR); customers elsewhere are charged in US Dollars (USD). The currency is shown before you pay.
3. Early Access Pass
The Early Access Pass was a one-time purchase (not a subscription) sold before open sign-up; it is no longer on sale. These terms continue to apply to Early Access Pass holders. The Pass granted early access to Enhanciar. It is credited toward your first subscription and carries a standing discount as described at the point of purchase. You may request a full refund at any time before you have used your access — email support@enhanciar.in. Once you have started using the access the pass grants, it is non-refundable, but the amount remains creditable toward a subscription.
4. Cancellation
- You can cancel a monthly subscription at any time from Settings → Billing inside the app, or by emailing support@enhanciar.in.
- Cancellation stops the next renewal. You retain access to paid features until the end of the billing cycle you have already paid for.
- One-time (yearly / 6-month) plans, if offered, have nothing to cancel: they never charge again and simply end on their end date.
- There is no cancellation fee.
5. Refunds
- Because the Service is a digital product delivered instantly, subscription payments for the current billing cycle are non-refundable, including partially-used periods. Cancelling prevents future charges only. (The Early Access Pass has its own refund terms — see section 3.)
- Duplicate or erroneous charges: if you are charged more than once for the same cycle, or charged in error, email support@enhanciar.in within 7 days and we will refund the duplicate/erroneous amount in full.
- Service failure: if a confirmed outage or defect attributable to us prevents you from using a paid feature for more than 24 continuous hours, contact us for a pro-rated credit or refund for the affected period, at our reasonable discretion.
- Approved refunds are issued to the original payment method via Razorpay and typically settle within 5–7 business days, subject to your bank's processing times.
6. How to request a refund
Email support@enhanciar.in from your account email with your registered email address and the approximate date of the charge. We respond to refund requests within 3 business days.
7. Contact
Enhanciar · Bengaluru, Karnataka, India · support@enhanciar.in