Refund & Cancellation Policy

Effective date: June 6, 2026 · Last updated: July 18, 2026

This policy explains how subscriptions to Enhanciar (operated by Enhanciar, Bengaluru, Karnataka, India) are delivered, renewed, cancelled, and refunded. It applies to all paid plans purchased through our website via Razorpay.

1. Delivery of service (digital, instant)

Enhanciar is a software-as-a-service product delivered entirely online. There is no physical product and nothing is shipped. Access to paid features is provisioned to your account immediately after a successful payment and mandate authorization. You use the Service by signing in at enhanciar.in.

2. Subscriptions & renewal

• Paid plans (Solo and Team) are recurring subscriptions billed via Razorpay, available monthly or annually.
• Subscriptions auto-renew at the end of each billing cycle using the payment mandate (e.g. UPI Autopay or card/net-banking e-mandate) you authorized, until you cancel.
• We do not offer a free trial; access to paid features begins as soon as your subscription is active.
• All charges are processed in Indian Rupees (INR).

3. Early Access Pass

If offered, the Early Access Pass is a one-time purchase (not a subscription) that grants early access to Enhanciar. It is credited toward your first subscription and carries a standing discount as described at the point of purchase. You may request a full refund at any time before you have used your access — email support@enhanciar.in. Once you have started using the access the pass grants, it is non-refundable, but the amount remains creditable toward a subscription.

4. Cancellation

• You can cancel your subscription at any time from Settings → Billing inside the app, or by emailing support@enhanciar.in.
• Cancellation stops the next renewal. You retain access to paid features until the end of the billing cycle you have already paid for.
• There is no cancellation fee.

5. Refunds

• Because the Service is a digital product delivered instantly, subscription payments for the current billing cycle are non-refundable, including partially-used periods. Cancelling prevents future charges only. (The Early Access Pass has its own refund terms — see section 3.)
• Duplicate or erroneous charges: if you are charged more than once for the same cycle, or charged in error, email support@enhanciar.in within 7 days and we will refund the duplicate/erroneous amount in full.
• Service failure: if a confirmed outage or defect attributable to us prevents you from using a paid feature for more than 24 continuous hours, contact us for a pro-rated credit or refund for the affected period, at our reasonable discretion.
• Approved refunds are issued to the original payment method via Razorpay and typically settle within 5–7 business days, subject to your bank's processing times.

6. How to request a refund

Email support@enhanciar.in from your account email with your registered email address and the approximate date of the charge. We respond to refund requests within 3 business days.

7. Contact

Enhanciar · Bengaluru, Karnataka, India · support@enhanciar.in